with over a million users managed, our managed services teams know how to solve anything that you run into.
on demand support
- SMB? Large Businesses? Enterprises? - no matter your size, we got you covered. Tiered support levels to allow you to customize the support to what you actually need.
- SLA based resolution times across all tickets
- advanced security management and recommendations
- mobile management and implementation
- periodic end user trainings
automated cloud management
- automated workflows to continually improve the admin and end user experience.
- context aware intelligent ticketing, ticket labelling, configured escalations, auto-resolutions, root-cause analysis and ongoing capacity optimization.
- pre-built integrations, connectors to seamlessly perform routine tasks.
- centralized visibility to periodically view your ‘Cloud Health’
on-demand professional services
We get it, not everything can be automated and some situations require ad-hoc custom support.
- talk to our experts via flexible custom ‘tech blocks’.
- on-demand architectural consulting or hands-on support for those times when you need more hands on deck to get things completed faster
engagement approach
onboard
We capture your ongoing needs in a programmatic way and build our ops workflows around your needs.
periodic reporting
Weekly/Monthly/Quarterly reports for us to jointly review repeatable incidents and work toward building a more stable infra environment.
pay as you go professional services support
For the times when you need more support to get you across to the finish line faster.
achievements
Demonstrated significant success deploying Google Workspace to enterprise organizations, which includes providing Future of Work services across all project work streams – such as Migration, Implementation, and Change Management.
Demonstrated significant success deploying Google Workspace to enterprise organizations, which includes providing Future of Work services across all project work streams – such as Migration, Implementation, and Change Management.
expertise
