advanced technical support to manage your ongoing technical issues or periods of system changes.
periodic maintenance checks
- identify potential problems or security risks within your applications
- perform ongoing upgrades, product updates required to keep the environment running smoothly
24*7 technical support
- get back live quickly after a system failure or a service interruption
- solve for advanced technical issues by working with dedicated software solution architects or cloud architects
on-demand professional services
We get it, not everything can be packaged and some situations require ad-hoc custom support.
- talk to our engineering experts via flexible custom ‘tech blocks’.
- on-demand architectural consulting or hand-on support for those times when you need more hands on deck to get things completed faster
engagement approach
onboard
Technical onboarding for each client. We capture your application monitoring needs in a programmatic way and build our ops workflows around your needs.
periodic reporting
Weekly/Monthly/Quarterly reports for us to jointly review your app dev needs and work towards building scalable applications.
pay as you go professional services support
For the times when you need more support to get you across to the finish line faster.