join one of the fastest growing modern technology consulting firms
If you love the challenge of solving complex cloud, data, and ML problems, constantly identifying better ways of doing things, and delighting clients, partners, and colleagues along the way–then this may be the place for you.
why work at searce
Work with some of the best global talent within the technology space and help our clients futurify. Work on cutting-edge technologies.
Solve. Improve. Restart. Solve some more. Constantly strive for excellence. Always keep solving for better.
Our philosophy is simple - hire humble, passionate technology enthusiasts and foster a culture of growth, innovation, and solving for better.
- remote friendly
- flexible hours
- parental leaves
- health insurance
- pension plan
about the role
Client Success Partner will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
key responsibilities
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Operate as the lead point of contact for any and all matters specific to your customers.
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Build and maintain strong, long-lasting customer relationships.
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Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
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Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
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Forecast and track key account metrics.
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Managing a set of predefined customers & grow business in these accounts across all Technosoft Services. Identify and grow opportunities within existing accounts and collaborate with product sales specialists and cross functional teams for up-sell and cross-sell of Searce products and services.
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Responsible for renewals, customer engagement and high customer satisfaction.
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Keeping a close track on clients' business strategies/feedback, market trend, competitive landscape and operating methods for constants business improvement.
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Expertise in dealing with variety of sales situations & acquire clients on "value based selling."
preferred qualifications
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Graduate degree (Preferably with an MBA in Sales & Marketing).
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2-4 years of experience in enterprise sales for technology services or products.
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Strong written and verbal communication skills.
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Ability to interact, converse and ideate with CTOs, CEOs, VPs and IT Directors.
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Expertise in recruitment, training & selection of sales professionals, experience in managing and grooming fresh talent and managing tight deliverables.