module
cloud architects, engineers and technical account managers available 24*7 to proactively monitor & manage your infrastructure at scale.
monitor what matters, proactively reduce incidents and alerts, automate repeatable workflows
24*7 cloud care support
- solve issues faster with real-time monitoring and a guaranteed 15 min response time for P1 incidents
- define triggers, configure alerts based on custom needs, troubleshoot within SLAs and perform patching/backup management
- SMB? Large Businesses? Enterprises? - no matter your size, we got you covered. Tiered support levels to allow you to customize the support to what you actually need
automated cloud management
- automated workflows to continually improve IT Ops
- context aware intelligent alerting, alert labelling, auto alert escalation, auto-resolution, root-cause analysis and ongoing capacity optimization
- pre-built integrations, connectors to seamlessly perform routine tasks
- centralized visibility to periodically view your ‘Cloud Health’
on-demand professional services
We get it, not everything can be automated and some situations require ad-hoc custom support
- talk to our experts via flexible custom ‘tech blocks’
- on-demand architectural consulting or hands-on support for those times when you need more hands on deck to get things completed faster
engagement approach
onboard
Technical onboarding for each client. We capture your infra needs in a programmatic way and build our ops workflows around your needs.
periodic reporting
Weekly/Monthly/Quarterly reports for us to jointly review repeatable incidents and work towards building a more stable infra environment.
pay as you go professional services support
For the times when you need more brains to get you across o the finish line faster.
achievements
expertise
let’s connect
We help you embrace change by creating newer
ways to work or optimising existing processes.